In a growing digital world, guests demand technology that allows them to engage with their hotel, with mobile technology already established as an inherent part of the travel lifecycle. In fact, when asked if they prefer to use their personal smartphone to engage with a hotel, rather than third party tablets or in-room phones, 90% of guests choose their own device. This is a critical insight that allows Alfie to achieve its ultimate mission - to uncover new and untapped revenue opportunities. The Alfie platform has a stunningly elegant interface that offers a guest multiple ways to engage, centralising it so your staff can manage, respond and deliver with ease. The multilingual Live Chat empowers guests to interact with the front desk, instantly translating text into the guest’s native tongue. Guests can check-in and place orders both before and during their stay, and because they are using their own device, they can order from literally anywhere. Guests are also encouraged to order and pay directly from the digital menu, delivering a Sales Conversion Rate 3 times higher than traditional methods, and double the spend per transaction. The design is simple to use and uber addictive, and understands that your guest’s favourite travel accessory is their own smartphone. No hardware. No intensive training. No complicated software integration. Best of all, Alfie has zero upfront fees, meaning you are only charged when you generate revenue. The smart digital solution is here.