Our speech experts bring together Natural Language Processing and Artificial Intelligence to create the best-of-breed speech analytics eco system in the market. Using this environment to harness the power of voice data, we are helping organizations find answers to some of their biggest challenges, delivering insights that directly impact customer experience, business performance and compliance. Call Journey is part of the TMA Group of Companies. We are proudly Australian-born technology firm, with operations across North America, Asia Pacific, and Europe.