An online appointment booking and eHealth software platform

HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 15,000 GPs connect with more than 4.5 million patients. The HotDoc platform includes: online bookings, recalls, reminders, check-in, place in queue, online processing of repeat prescription requests, and Inform (a tool designed to encourage patients to take a more proactive interest in preventative health and chronic disease management). HotDoc also provides free monthly webinars where practice managers, GPs, nurses and medical receptionists can earn CPD points. With over 10,000 registrations last year alone, HotDoc's webinar series is the highest attended healthcare webinar series in Australia.

Senior Customer Success Manager
Computer Software, Customer Service, Full-time
Melbourne, Victoria, Australia
Posted 15 days ago
Customer Onboarding Manager
Information Technology and Services, Customer Service, Full-time, Remote
Melbourne, Victoria, Australia
Posted 22 days ago
Senior Onboarding Manager
Computer Software, Customer Service, Full-time
Melbourne, Victoria, Australia
Posted 26 days ago
UX Designer
Computer Software, Design, Full-time, Remote
Melbourne, Victoria, Australia
Posted 26 days ago
Software Engineer (Ruby on Rails)
Computer Software, Information Technology, Full-time, Remote
Melbourne, Victoria, Australia
Posted a month ago
Frontend Software Engineer
Computer Software, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted 2 months ago
Software Developer
Computer Software, Engineering, Full-time
Melbourne, Victoria, Australia
Posted 4 months ago

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Taken on 2017-12
Blog Posts
1st April, 2022
How Technology Can Help You Improve Patient Engagement

Automations and technology can seem impersonal at first. But if they’re used thoughtfully, they can ...

1st April, 2022
Caller ID: More Than a Name

HotDoc’s Caller ID feature is helping practices identify callers before they even pick up the phone....

16th March, 2022
Eight Simple Ways to Make the Patient Journey More Engaging

Patient engagement means better health outcomes and more productive partnerships with your patients....

1st March, 2022
Seven Ways Patient Engagement Can Help Your Practice Grow

Looking for ways to grow your practice? Focus on engaging your patients! Here's why patient engageme...

24th February, 2022
The Difference Between Patient Engagement and Patient Experience

A pleasant patient interaction isn’t always engaging, but it should be. Here's how to make sure an e...

15th December, 2021
What Does “Growth” Really Mean to Dental Practices?

Growth is important to most dental practices, but what does it really mean for your team and your go...

1st December, 2021
How Much is Each Patient Worth to Your Dental Practice?

Get a better idea of the lifetime value of your dental patients so you know how to best invest your ...

30th November, 2021
12 Days of Practice Holiday Preparations

Get your practice ready for Christmas and other end of the year celebrations with these helpful tips...

12th November, 2021
Google Reviews: More Than a First Impression

We know that Google Reviews can help your dental practice find new patients. But there's lots of oth...

12th November, 2021
Five Strategies to Retain Your Dental Patients for Life

Plenty of dental practices put their time and effort into attracting new patients. But do you have s...

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