Startup
HotDoc
An online appointment booking and eHealth software platform
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 15,000 GPs connect with more than 4.5 million patients. The HotDoc platform includes: online bookings, recalls, reminders, check-in, place in queue, online processing of repeat prescription requests, and Inform (a tool designed to encourage patients to take a more proactive interest in preventative health and chronic disease management). HotDoc also provides free monthly webinars where practice managers, GPs, nurses and medical receptionists can earn CPD points. With over 10,000 registrations last year alone, HotDoc's webinar series is the highest attended healthcare webinar series in Australia.
Customer Advocate
Support Team Leader
27th May, 2021
Debunking the New Patient Myth: Is the chase for new patients worth it in the long run?
Most dental practices spend so much of their time and marketing dollars chasing new patients, thinki...
27th May, 2021
Debunking the New Patient Myth: Is the chase for new patients worth it in the long run?
Most dental practices spend so much of their time and marketing dollars chasing new patients, they f...
7th May, 2021
The HotDoc Dental Patient Journey
An exceptional dental patient experience means more than just a great consultation with a dentist. T...
7th May, 2021
The HotDoc Dental Patient Journey
An exceptional dental patient experience means more than just a great consultation with a dentist. F...
17th March, 2021
9 Ways to Improve the Dental Patient Experience
Dentist-Entrepreneur, Dr Nauv Kashyap’s Tips Today, dental practices are operating in a more competi...
11th March, 2021
The GP Appointment Types Australians Prefer Telehealth For
How do Australians feel about telehealth? We asked patients in our annual General Practice Patient S...
26th February, 2021
6 Tips to Get More GP Referrals
Some simple, practical steps you can take to create a steady stream of GP referrals in months, not y...
26th February, 2021
5 Expert Tips to Make Your Dental Practice More Efficient
We sat down with dentist-entrepreneur, Dr Nauv Kashyap, to get his tips on how dental practices can ...
26th February, 2021
Fifty-One Percent of Patients Prefer to Check In Digitally
More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kios...
17th January, 2021
5th map—A Resource to Make RACGP Accreditation Easier
Keith Saggers, the practice manager of a busy general practice in South Australia, found preparing f...