Intalayer improves Support and Product team operations. With Intalayer, your teams can save hours every week and bring the voice of the customer into Product decisions. For Support teams: Intalayer boosts Support agent efficiency and helps Support leaders to leverage voice of customer, product usage and business data to confidently advocate for customer needs. For Product teams: Intalayer is a Customer Support tool that benefits your Product & Engineering teams. With no effort required you can save hours every planning cycle and receive voice of the customer data to make better-informed product decisions