Jeeves.Plus
64% of customers would rather text businesses than call them. Get on board with SMS messaging at Jeeves.Plus.Jeeves.Plus
Jeeves.plus has leveraged the ubiquitous nature of text messaging, together with an automatic translation engine, creating a unique multilingual customer service platform (CSP) with application in the hospitality, corporate and government verticals elevating the engagement to personal and creating significant cost savings and efficiencies. Key advantages of Jeeves.Plus against a typical Customer Service environment: 1. The simplicity of the CSP (Customer Service Platform) hence requires very little training 2. Language Translation 3. No consumer downloads 4. Full Conversation History 5. No time pressure for consumer 6. No missed communications 7. No voice or dialect issues 8. Cost savings (Voice average cost per call $4.80 / SMS $0.60) 9. The operator can manage multiple conversations 10. Data trends 11. Jeeves.Plus CSP includes customizable text library to increase operator efficiencies addressing frequently asked questions. 12. HTML5 Editor is included to allow for the business to build and include rich media links in the response - By Example Surveys, Video's, Coupons etc For further information just text the word 'Jeeves' to 0427 952 787 / +61 427 952 787
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Blog Posts
28th July, 2021
ECCNSW recommends Jeeves.Plus for multilingual accessibility and inclusion
ECCNSW recommends services utilise Jeeves.Plus - an invaluable tool during the COVID-19 pandemic and...
6th July, 2021
New Data Suggests Messaging is Popular - but business is still English-dominated
Here at Jeeves.Plus, we are always looking to innovate our technology to ensure organisations can us...
17th March, 2021
Why are Retailers flocking to SMS Conversational Messaging in 2021?
It’s a new world out there, and the way shoppers are buying has changed. Retailers, both walk-in and...
24th February, 2021
CALD, COVID and Jeeves.Plus
Australia's population includes many people who were born overseas, have a parent born overseas or s...
29th January, 2021
How SMS Messaging Unlocks Communication for the Hearing Impaired
WHY SMS MESSAGING WORKS FOR THE HEARING IMPAIRED - AT A GLANCE: Over 4 million people are suffering ...
11th January, 2021
How Call Centres can use SMS Messaging to get a handle on call volumes and costs
SMS MESSAGING BENEFITS for Call Centres - AT A GLANCE: Increase customers served by 8x Decreased cos...
17th August, 2020
Translation should be for clarity, not “nonsensical” social media posts
COVID has presented local and federal governments with a problem they’ve had for years: how to commu...
6th August, 2020
Remote communication crucial during COVID
Remote communication is essential during COVID-19 - but phone lines are clogged. What’s the answer? ...
16th June, 2020
Jeeves.Plus partners with MessagePort!
We’re super excited to announce that Jeeves.Plus is partnering with MessagePort! This provides a ful...
6th May, 2020
Translating COVID-19
It’s no secret that COVID-19 is having a huge impact on the mental health of Australians. In April, ...