Operata

Performance monitoring & experience management for Amazon Connect
Operata
Operating

Operata is the experience management platform for cloud contact centers. Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Then uses machine learning to diagnose issues, automatically take action and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

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Senior Full Stack Developer
Computer Software, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted 6 days ago
Product Designer
Computer Software, Design, Full-time, Remote
Melbourne, Victoria, Australia
Posted 4 months ago
Full Stack Developer
Computer Software, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted 4 months ago
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Taken on 2020-08
 Location
Melbourne
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#b2b
#cloud services
#ecommerce
#monitoring
#saas
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