Location
Melbourne
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Founders

Startup
Operating

Operata

Performance monitoring & experience management for Amazon Connect

Operata is the experience management platform for cloud contact centers. Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Then uses machine learning to diagnose issues, automatically take action and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

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Full Stack Developer - Junior
Computer Software, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted 26 days ago
Growth Marketing Lead
Computer Software, Marketing, Full-time, Remote
Melbourne, Victoria, Australia
Posted 27 days ago
Full Stack Developer
Computer Software, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted 28 days ago
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Taken on 2020-08