Startup
Operating

ROLLER Software

ROLLER: All-in-one software for Attractions, Entertainment & Leisure Venues. Visit us at: www.roller.software

ROLLER is a leading all-in-one software suite for attractions, entertainment and leisure venues. ROLLER’s mission is to help venues manage their operations and improve the customer experience through its innovative market leading modules. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. ROLLER is a modern cloud-based offering with thousands of users across 18 countries. ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. ROLLER partners with many of the most dynamic brands across multiple industries including trampoline parks, amusement parks and attractions.

Jobs
Software Support Specialist - APAC (Remote)
Information Technology and Services, Customer Service, Full-time, Remote
Melbourne, Victoria, Australia
Posted 15 hours ago
Software Engineers (.Net) - Data Engineering Team
Internet, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted yesterday
Copywriter
Information Technology and Services, Marketing, Full-time, Remote
Sydney, New South Wales, Australia
Posted yesterday
UX Designer Role (Mid)
Information Technology and Services, Design, Full-time
Melbourne, Victoria, Australia
Posted 16 days ago
Product Manager
Information Technology and Services, Product Management, Full-time
Melbourne, Victoria, Australia
Posted 24 days ago
Business Development Representative (BDR) - Melbourne
Information Technology and Services, Sales, Full-time
Melbourne, Victoria, Australia
Posted a month ago
Front-end Developer (Angular)
Internet, Engineering, Full-time, Remote
Melbourne, Victoria, Australia
Posted a month ago
Product Marketing Manager
Computer Software, Marketing, Full-time
Australia
Posted a month ago
Senior Full Stack Software Engineers (.Net)
Internet, Engineering, Full-time
Melbourne, Victoria, Australia
Posted 2 months ago
Mid level Full Stack Software Engineers (.Net)
Internet, Engineering, Full-time
Melbourne, Victoria, Australia
Posted 2 months ago
Images
Taken on 2020-10
Blog Posts
22nd June, 2021
Own the Cost of Service Recovery

When recovering from service failures, do you fix it and get back to your day, or do you truly do wh...

22nd June, 2021
Your Past Guest Service Failures are now Part of Your Success

I often remind myself of what I believe to be my biggest failure when it comes to guest service. I o...

17th June, 2021
10 Ways to Build a Guest Service Culture

“Guest Service is a culture, not an act.” This is how Jen Rice, General Manager for Whoa Zone, summe...

14th June, 2021
The Recovery is More Memorable than the Complaint

When it comes to guest experience everyone should strive to “get it right” the first time. By managi...

12th June, 2021
Don’t Forget the Basics: Guest Service 101

There are many new aspects of guest experience that changed as a result of the pandemic. Factors tha...

9th June, 2021
Stop Treating Service Recovery Like a Vending Machine

A typical service recovery process goes like this:

3rd June, 2021
Service Recovery Should MAKE You Money, Not Cost You

Compensation for service failures can be a tricky subject. While you want to make guests happy when ...

3rd June, 2021
How Predictable is Your Guest Experience?

There is a lot of buzz around going above and beyond. Exceeding expectations. Delivering “wow” momen...

31st May, 2021
How to Get Your Guests to Talk: Eight Feedback Collection Strategies

Here is a fun and terrifying stat: more than 96% of guests who are dissatisfied don’t complain. They...

28th May, 2021
Are You Getting Better all the Time?

If I were to ask, “What type of experience are you trying to create for your guests?” you’d probably...