About Lumary

Lumary is a high-growth global healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.
 
Join Lumary and grow with us

- Well-established team working across Australia, USA & Philippines
- Servicing 200+ enterprise and SMB healthcare service providers (NDIS, aged care, allied health, ABA)
- 80k+ people using our core platform every day, supporting 500k+ care recipients via Lumary
- $6B NDIS funds processed through Lumary platform on an annual basis
- Be part of a high performing and purpose driven team solving a global issue for a highly addressable market

You will be working in an agile and start-up environment, with plenty of opportunities for you to lean in and develop your skills to make a meaningful contribution to Lumary’s mission and your career development. We push ourselves to build innovative products and deliver a first-rate customer experience to enable better outcomes for healthcare providers and their clients receiving care.

Our culture evolves with us on our scale-up journey. We focus on connection and building deep relationships with each other. We act in service of others to enable collective success and support. We think strategically and take ownership in our domains at every level. We remain positive and adaptable through change and growth.

You will find yourself quickly growing in your career, led by you and supported by us, and backed by a collaborative team that is open to new ideas and encourages everyone to bring their best selves to work.

About the Role

As VP of Partnerships, Integrations & Ecosystem you will lead the global growth of a new revenue stream and increased agility for our implementation roll outs internally and for external partner SIs. The role will take responsibility for revenue directly caused by partnerships  and also optimise indirect impacts to revenue and profit (e.g. partnership impacts on churn, reference-ability, and customer success impacting organic base-seat growth).

This role presents the right individual an opportunity to grow their career on a rocket-ship with a great culture. This role is “at the start of the journey” for Partnerships, Integrations & Ecosystem  and the right person will be prepared to get knee deep into execution early on, but ready and able to then scale teams and drive strategy as this area grows.

- Develop a strategic approach to partnership development based on solution and channel objectives
- Support the strategic management / development of engagement for existing partners improving customer satisfaction and new customer acquisition
- Develop new partnerships within the identified sector/s utilising the appropriate proposition channels, using ethical sales methods / incentives and through engaging with the relevant internal stakeholders
- Planning and prioritising partnership activities & initiatives to increase brand awareness and build new customer pipeline
- Identifying and, where appropriate, engaging internal and external stakeholders of the organisation who have appropriate skills, experience, interest and capacity to assist in developing partnership propositions
- Manage the service mix, pricing and margins ensuring these are aligned to the agreed aims for each partnership 
- Identifying and determining the suitability of partnership opportunities for development by the organisation, recording details, and participating in the management of the opportunity pipeline
- Creating appropriate documentation that analyse partnership opportunities and that outline our solution and service impacts and outcomes for our customers
- Moving towards common patterns and structures and tiers for partners - with commonality (where feasible) of contract, partner-types, partner co-marketing and online ecosystem presence.
- Create and lead Product teams pertaining to partnerships with line management of product managers either to this role or shared with VP of Product
- Work closely with others including the VP of Engineering, VP of Product, GTM leaders and implementation/services teams

About You

Lumary’s Core Values

Benefits of Working With Lumary

Working at Lumary

We are proud of the work we are doing and the team we have built so far.

Join us and be part of a team working together to do better. From the advanced products we build to our philanthropic work, we connect with the belief that what we do every day is positively impacting the lives of our community.

At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe, valued and respected.
 
The successful candidate will be required to successfullycomplete a National Criminal History Check and Working With Children Check for employment purposes.