We’re hipages, Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

About the Role:

As the Lead Engineer in the site reliability (SRE) team, you will act as a technical lead, leading the design and delivery of scalable platform components, working to reduce complexity, increase reliability, and accelerate feature delivery across engineering teams.

Why join our Engineering team?

• Hybrid working model: 50% work from home
• In-house Talent Development team to prioritise personal and career growth
• Competitive salary, benefits and perks, plus equity via our Employee Share Program
• Cross-functional collaboration
• Hands-on learning opportunities and workshops for continuous upskilling

How you’ll add value:

• Drive technical design and architecture across our AWS- and Kubernetes-based platform

• Champion developer experience with efficient CI/CD workflows and internal tools

• Shape SRE technical direction and uplift reliability practices across engineering

• Lead and deliver cross-team platform features with strong engineering standards

• Strengthen monitoring, observability, incident response and operational excellence

• Mentor engineers and guide consistent engineering quality and decision-making

About You:

• 7+ years in backend, platform or infrastructure engineering, including technical leadership

• Deep hands-on experience with AWS, Kubernetes, Terraform and CI/CD tooling (GitHub Actions, ArgoCD)

• Strength in designing and delivering complex, multi-system features

• Solid understanding of SRE principles, SLIs/SLOs and incident lifecycle management

• Passion for improving developer experience and system reliability

• Clear communicator who adapts to different technical and non-technical audiences

• (Nice to have) Experience with Kafka, relational databases, EKS/MSK, Honeycomb.io or Incident.io

Life at hipages:

We’re more than just a workplace. We’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it’s why 85% of our team say their leader is great.

And there’s more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement- we’d love to hear from you.

We’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-JL1 #LI-Hybrid