You: You're all about that data flow, thriving on the seamless rhythm of clean pipelines and impactful insights. You don’t just crunch numbers; you transform them into stories that drive action. With an insatiable curiosity and a knack for problem-solving, you’re always ready to dive deep and uncover what really matters. You get sh*t done, making data work for you and everyone around you.

Us: A rapidly growing ticket marketplace that is making waves, a huge amount of positive impact and changing the game in the live entertainment space. We're on a mission to become the world’s most trusted live event marketplace.

Mission: You’ll be the driving force behind our Data Analytics Manager, turning raw data into marketing gold. This role is your chance to revolutionise how we report, support, and empower our business users on their data discovery journey. If you thrive on clarity, love a dynamic environment, and are passionate about helping teams unlock the potential hidden in their data, you’re the rock star we need to keep our analytics groove going strong.

The Gig:

• User Empowerment: Equip and guide our business users in crafting and sustaining their BI reports, ensuring they feel confident and capable.

• Dashboard Development: Create essential dashboards that drive business decisions and propose enhancements to elevate our existing reports.

• Product Analytics Insight: Leverage your product analytics skills to spearhead in-depth initiatives, revealing the insights that matter most.

• Process Maintenance: Assist in the upkeep of ETL and rETL processes, ensuring our data flows seamlessly.

• Quality Oversight: Vigilantly monitor data quality issues, helping us maintain the integrity of our information and reports.

What You Bring:

• Data Expert: You bring advanced SQL knowledge and excellent data modelling skills to the table, crafting robust data structures that support insightful analysis. To thrive in this role, you should have experience with dbt (Core or Cloud) and modern data warehouses (Snowflake or other)

• Insights Guru: You love diving deep into data to uncover trends and insights, turning numbers into actionable strategies. You are well-versed in BI tools and product analytics tools (we use Metabase and Mixpanel).

• Communicative: You possess exceptional communication skills, translating complex concepts into clear guidance for business users and stakeholders alike.

• Collaborative Spirit: You work well with others, fostering strong relationships across teams to drive solutions and share knowledge.

• Problem Solver: You see challenges as opportunities for improvement. Your creative thinking helps us navigate roadblocks and enhance our processes.

• Detail-Oriented: You have a keen eye for detail, ensuring data accuracy and quality while maintaining focus on the bigger picture.

• Adaptable: You thrive in a dynamic environment, quickly adjusting to new tools, processes, and business needs as they arise.

• Proactive & Self-Driven: You take the initiative and don’t wait for tasks to be handed to you. You’re always looking for ways to add value and aren’t afraid to take ownership of projects from start to finish.

Why you'll love it here:

• You'll be a part of a fast-paced, high-energy team aligned with the love of music and live events

• We work hard, but we have fun. Otherwise, what's the point?

• You will have true ownership over your area of responsibility, and your input will be pivotal to the company's success. In turn, you'll have a real impact on people and the live events industry

• We’re committed to building a team that embraces diverse perspectives and creating an inclusive environment where everyone feels valued and empowered.

• We’re proud of the fact we are family-friendly and have a flexible work environment with our HQ based in Melbourne, Australia, and a growing team in the UK.

• You’ll get an extra personal day off every month

• We offer a monthly ticket allowance

• We will invest in your development with access to a ‘level-up’ allowance and make it our priority to help you achieve your career objectives.

Give it a shot:

• We're not counting the years on your resume. What gets us buzzing is talent and passion. If you've got the fire, we're here to fan the flames!

• Feeling like you don't tick every box? Stop right there! You're probably selling yourself short. We're on the hunt for hidden gems, so throw your hat in the ring and let's see what you've got.

• Here at Tixel, we believe that Diversity, Equity, and Inclusion (DE&I) is key to achieving our mission, which means we are dedicated to making our hiring fair, unbiased and inclusive. So, if you're from a background that's not seen enough in our industry – whether you're female, gender diverse, neurodiverse, a person of colour, part of the LGBTQIA+ family, or any underrepresented star – we're especially keen to hear from you.