Product Engineering Manager at Koala

Furniture, Engineering, Full-time, Sydney, New South Wales, Australia sydney engineering product full-time
Posted 12 days ago

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

To support Koala’s core category - mattress - and it's success in the coming years, specifically on hard technical and innovation engineering challenges. This role will be working with Koala designers, product management, and quality teams internally and our suppliers closely to improve product efficiency and customer experience, and contribute to innovation in the Sleep category.


What key responsibilities does this role have @ Koala?

  • Take leading technical & innovation responsibility roles in the sleep category, including mattress/pillow/sleeping accessories/homewares; including but not limited to, material selection and specification, construction design & validation and with production friendly in consideration.
  • Lead and responsible for sleep engineering team member's development and growth. 
  • Accountable for Sleep category engineering team overall deliveries. 
  • Take a leading responsible role for mattress products engineering solution deliveries.
  • Making product documentation & specification on mattresses for suppliers to follow in production.
  • Creating innovative packaging solutions and assembly instructions.
  • Working closely with Product Designers, resolving part design to ensure optimal user experience while constantly pushing to minimize part complexity and cost.
  • Responsible for sleep category engineering solution improvement opportunities and implementation.
  • Understanding legal requirements (and relevant standards) and ensuring product compliance.
  • Working with the Quality team to develop and implement in-house testing capability, including lifecycle and other performance testing.
  • Working with Product Managers to communicate the technical agenda with suppliers and other development partners.
  • Supporting other engineering managers on communicating effectively with key stakeholders, and building the engineering team agenda.
  • Working closely with Designer and Product managers/Developers to secure the assigned product development project success on time, including expressing the rationale of design and new design decisions, sourcing required information (internally and externally) as well as identifying, escalating and resolving issues arising from the design process.

Ideal background…

  • Mechanical/Product Engineering education background.
  • Advanced knowledge of Illustrator or similar software. 
  • 5-10 years of experience in a design/product engineering (or similar) role with exposure to high volume manufacturing is preferred.
  • 5-10 years experience with sleep/foam product relevant experience, especially on mattress, deep understanding of mattress materials, construction, product setup and industrial development trends. 
  • Good people leading experience.  
  • Strong curiosity & ambition; enjoys problem solving.
  • Team player, with strong supportive and positive spirit.
  • Experience in the following:
    • Developing solutions to problems / obstacles that arise through Product development and concept generation.
    • Creating drawings, specifications and technical documentation including QC/QA tolerance checks for production.
    • Development and production of prototypes for physical testing of specific component performance and product design performance elements.


Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

  • WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
  • Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
  • Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
  • Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
  • Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
  • Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
  • Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
  • Short and long-term incentive plans ensure you benefit as Koala succeeds!  
  • Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to! 

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.