Team Lead - Platform - Communications at Culture Amp

Engineering, Melbourne melbourne engineering
Description
Posted yesterday

How you can help make a better world of work

As a Team Lead, you will be at the forefront of building and leading the team creating the future of communications at Culture Amp. You will be instrumental in shaping a generative, high-performing culture by building systems of work that empower engineers. You will lead the technical selection of a new platform vendor and champion a "platform as a product" approach, creating a service so valuable that product teams choose to adopt it. This is a key leadership role with a chance to make a significant impact on our developer experience and ability to deliver customer value.

As part of this team of amazing humans,

You will

  • Lead, coach, and mentor a team of talented engineers, fostering their growth and helping them achieve their career goals.
  • Drive the technical direction for your team, leading the evaluation and integration of a new communications vendor while balancing technical and product trade-offs.
  • Champion a culture of trust and psychological safety, creating an environment where your team can do their best work and learn from failure.
  • Partner with product managers and stakeholders to deliver a platform roadmap that reduces cognitive load and improves the DORA metrics for internal product teams.
  • Continuously improve engineering practices, identifying and removing systemic friction to enhance delivery and efficiency.
  • Own your team's delivery, consistently meeting commitments and translating your work into measurable, valuable outcomes for internal product teams.

You have

  • A strong background in software engineering and experience leading engineering teams.
  • A passion for people leadership and a proven ability to build and develop high-performing teams, including managing individual performance.
  • A "platform as a product" mindset, with a deep understanding of developer experience and how to earn adoption from internal customers.
  • Experience with the technical evaluation, integration, and management of third-party vendors and services.
  • Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.
  • Strong systems thinking and a strategic mindset, with the ability to think critically about technical and organizational challenges.

You are

  • A natural coach and mentor, passionate about developing engineers and fostering a culture of continuous learning and growth.
  • A culture champion, dedicated to building a resilient, high-trust team where psychological safety and open feedback are the norm.
  • An advocate for the end-user, always connecting the team's platform work to the value it delivers for customers.
  • Pragmatic and adaptable, with the grit to navigate ambiguity and guide a team through complex technical challenges.
  • A curious and collaborative problem-solver, who is open to new ideas and thrives on working with others to find the best path forward.