Senior Manager, Field Operations & Sales Support - Advanced Navigation - Job details

Senior Manager, Field Operations & Sales Support at Advanced Navigation

Sales Operations, Full-Time, Sydney, AU sydney sales support full-time

Description

Posted 18 days ago

Advanced Navigation is the world’s most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.
Today, Advanced Navigation is a supplier to some of the world's largest companies, including Airbus, Boeing, Google, Tesla, NASA, Apple, and General Motors. Discover it for yourself: https://youtu.be/F7uAqs1gtuk

Overview of the role

The Revenue Operations team is a critical part of Advanced Navigation's global go-to-market organisation. The Senior Manager, Field Operations and Sales Support, has critical responsibilities for delivering smooth and efficient processes in the quote-to-cash cycle. Within this context, you will lead a global team of Business Partners with responsibility for quotes, bid management, sales support and delivery of the activities needed to book, invoice and collect from customers. You will also play a vital role linking the commercial side of the business to manufacturing, enabling the effective management of inventory and lead times.

Role & Responsibilities

In this role, you will lead the team responsible for:

Validation of purchase orders, issuance of sales orders and processing of bookings

Provision of bid management support, including preparation of responses for RFPs / RFQs

Supporting price quotes, direct to customers, for Senior AEs

Review of customer “terms and conditions” when relevant

Preparation of Department of Export Control applications as required

Coordinating shipping of orders in consultation with the Logistics function

Provision of lead time information to the Sales Team

Maintenance of accurate information in the CRM and ERP systems to reflect accurate Sales data

Tracking and realising revenue through order fulfillment

Ownership of all sales operations policies and rules of engagement

Insights and analysis into regional sales performance

Review / validation of regional sales forecasts prepared by the Heads of Sales

Support for Management and Board reporting

Input into the go-to-market strategy

Qualifications and experience

Bachelors degree required, advanced degree beneficial (e.g. MBA)

5+ years experience in a leadership role with Sales Operations

Direct experience of managing bookings processes and Field Operations required (e.g. Bid Management, Sales Support, Deal Desk)

Prior experience developing and implementing operational processes and ROE

Strong knowledge and familiarity with Salesforce essential

Proficy with Excel/Google Sheets, PowerPoint/Google Slides

What are some of the benefits you will have access to?

You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide. We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.