Product Integrity & Consumer Safety Specialist at The Catch Group

Retail, Bentleigh East, Victoria, Australia product
Posted 4 months ago

Here at Catch we are embarking on an exciting period of growth, as our business grows so does our team, we are seeking a Product Integrity & Consumer Safety Specialist to help us achieve our ambitious goals. We view the world through the eyes of our customers, and we do the right thing for our customers even when it is inconvenient. This role will be critical in helping us live our customer obsession by supporting functions that are crucial in our customers’ journey with us.

Reporting to the Group Manager – Product Integrity & Consumer Safety, you will be responsible for the quality, safety and compliance of local and imported consumer products covering areas such as toys, novelty, infant nursery goods and similar areas as required. You will also translate technical issues into easy to understand recommendations and work collaboratively across a variety of teams.

What does a normal day in the life of a Product Integrity & Consumer Safety Specialist at Catch look like?

Well… no two days at Catch are alike, but you could probably expect your typical day to include some of the following things:

  • Managing regulatory compliance and associated product approvals to ensure products meet internal and external product safety standards.
  • Conducting product assessments, and reviews of product testing, and inspection reports including working with external testing, certification, and inspection bodies.
  • Providing technical support to the buying and marketplace teams to assist build their product, consumer safety and compliance knowledge
  • Maintaining effective communication and relationships with all buying, regulatory, legislative stakeholders on matters concerning product safety and compliance
  • Maintaining all relevant manuals and documentations for recordkeeping and training purposes


What you'll bring to the role?

  • Extensive Technical, quality assurance and compliance experience within the retail or supplier consumer goods environment.
  • Understanding of related regulatory frameworks, product safety and Australian standards.
  • A continuous improvement mindset with strong attention to detail
  • Strong project management skills to drive results cross-functionally
  • Ability to translate technical issues into easy to understand recommendations
  • Proven ability to build relationships with stakeholders at all levels.
  • Ability to work autonomously and collaboratively in a team environment


The rewards you’ll earn

Drive and passion are hard to generate when we're not feeling valued or having fun, so we make sure our Catchies are looked after well! We provide our passionate people with:

  • An organisation that is experiencing exponential growth
  • Support and collaboration, not just with their immediate team, but with the broader organisation as well!
  • An organisatoin that can flex when, where and well that works for you and
  • 'Catch your weekend back!' Bringing services like dry-cleaning, haircuts, nails, massage, car washing and "life admin" stuff into our Monday-Friday routine to have more time for fun on the weekend!
  • Employee benefits like discounted gym membership, Kmart Group discount and access to other perks within Kmart, free parking, free breakfast, in house learning and development, monthly lunches plus loads more...

About Catch

Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since! Having been acquired by Wesfarmers in 2019 and now part of the Kmart Group, we have big goals to be the best!

We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers and innovators, and we’re on the hunt for like-minded people to jump on board.

We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.

And we’re just getting started…

At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.