The growth of Hello Claims has created an exciting opportunity for an experienced Motor Vehicle Assessor to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day.

As we provide flexible working arrangements we are open to candidates from Auckland, Hamilton or Wellington who are able to work from a home based work site.

Hello Claims has delivered a ‘First to Market Assessing Technology and Claim service’ providing motor claims operational excellence across Australia and New Zealand. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motor cycles and motor vehicle liability claims.

The Opportunity

• Prepare and manage motor related insurance claims, including the submission of assessment report, completion of scope of works and costing estimation.
• Prepare your own assessment reports that are then sent directly to the client.
• Partner with customers, clients, trades and internal stakeholders to resolve queries in relation to insurance claims.

What We Offer You

• Attractive remuneration package
• Flexible working arrangements
• Me Day to support your personal wellbeing
• Paid Community Care Day to engage in volunteer work or community service
• A growing company with opportunities to accelerate your career
• Great company culture with a supportive team
• Ongoing support and development

About You

• Minimum of 5 years’ experience as a Motor Vehicle Assessor in the New Zealand market
• If you are field based you will be provided with a car allowance and fuel card and you will need a Full Drivers License.
• Knowledge of best practice repair methodologies
• Experience working with heavy vehicles (advantageous, but not required)
• Self starter who is able to prioritise with ease and work autonomously
• Care about the quality of your work and have strong attention to detail
• Always seek to deliver great customer outcomes and can communicate with ease
• Strong computer skills and able to navigate new processes quickly
• Enjoy being part of a team and are excited about opportunities to innovate

If you would like to be a part of the Hello Claims team then please click ‘apply’ or submit your Cover Letter and CV to [email protected]. We look forward to hearing from you!