Office Administrator at Hello Claims

Insurance, Customer Service, Full-time, Coffs Harbour, New South Wales, Australia support full-time
Posted 1 years ago

The growth of Hello Claims has created exciting opportunities for additional Junior Administrators to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day.

Hello Claims has delivered a ‘First to Market Assessing Technology and Claim service’ providing motor claims operational excellence across Australia and New Zealand. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motorcycles and motor liability claims.

The Opportunity

  • Answer inbound calls/emails and action accordingly
  • Record accurate and detailed case notes for claims
  • Coordinate motor repair schedules with clients and repairers
  • Support the team with ad hoc administrative tasks. These tasks could relate to people or client related initiatives.

What we offer you

  • Attractive remuneration package
  • A growing company with opportunities to accelerate your career
  • Great company culture with a supportive team
  • Flexible working arrangements
  • Ongoing support and development

About You

  • You may be starting your career or have a few years’ experience in the motor or insurance industry
  • Experienced and comfortable in communicating over the phone or via emails
  • Self starter who is able to prioritise with ease
  • Care about the quality of your work and have strong attention to detail
  • Always seek to deliver great customer outcomes and can communicate with ease
  • Enjoy collaborating with others
  • Strong computer skills and able to navigate new processes quickly

If you would like to be a part of the Hello Claims team then please submit your application. You are also welcome to send us any questions you may have any questions on to [email protected]. We look forward to hearing from you!